Privacy Policy

Last updated: October 2, 2026

This Privacy Policy explains how 1841131 ONTARIO INC., doing business as TriggerLab ("TriggerLab", "we", "us" or "our"), collects, uses and protects personal information when you visit https://ca.triggerlab.io, contact us through our website form, or communicate with us by phone, email or text message.

1. Information we collect

• Information you give us: your name, email address, mobile phone number and the details of your inquiry.
• Communications: messages you send us by form, email, phone or text, and your text-message consent choice.
• Technical information: basic data such as browser type, device type and pages visited, collected through cookies and similar technologies.

2. How we use your information

• To respond to your inquiry and schedule consultations and appointments.
• To provide, support and improve our services.
• To send text messages about your inquiry, such as replies, scheduling and appointment reminders, only if you opted in.
• To comply with legal obligations and protect our rights.

3. Text messaging (SMS) and mobile information

If you opt in to receive text messages from TriggerLab, we use your mobile number only to send the types of messages you agreed to. Message frequency varies. Message and data rates may apply. Reply STOP at any time to opt out, or HELP for help.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties.

4. How we share information

We do not sell or rent your personal information. We share it only with service providers that help us run our business (for example our email and telephone providers) under confidentiality obligations, or when required by law. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

5. Data retention and security

We keep personal information only as long as needed for the purposes described above or as required by law, and we protect it with reasonable administrative, technical and physical safeguards.

6. Your choices and rights

You can ask us to access, correct or delete your personal information, or to stop contacting you, by emailing [email protected]. To stop text messages, reply STOP to any message. We handle personal information in line with Canada's Personal Information Protection and Electronic Documents Act (PIPEDA) and Canada's Anti-Spam Legislation (CASL); we send commercial electronic messages only with your consent and every message identifies us and offers a way to unsubscribe. Residents of other places may have additional privacy rights, which we will honor as required by law.

7. Children

Our services are intended for businesses and are not directed to children under 13. We do not knowingly collect information from children.

8. Changes to this policy

We may update this policy from time to time. The latest version is always posted on this page with its "Last updated" date.

9. Contact us

1841131 ONTARIO INC. (dba TriggerLab)
19 Woodbine Downs Blvd, Unit 203, Etobicoke, ON M9W 6N5, Canada
Phone: +1 (450) 900-5071
Email: [email protected]